| Day@Time | Service | Notes |
| 31AUG2010@22:00 | VPS | Incident-free kernel upgrades completed, on schedule! |
| 29AUG2010@23:00 | ALL | Incident-free kernel upgrades completed, on schedule…laying the groundwork for some exciting announcements soon! |
| 08AUG2010@22:00 | ALL | Incident-free electrical upgrades completed, on schedule; all eight BladeCenter power supplies are now online. |
| 02AUG2010@00:01 | VPS | Scheduled hardware upgrade in PDXVMH18 has been completed. 2nd IBM BladeCenter Chassis is now online. |
| 22MAY2010@22:55 | VPS | Scheduled hardware upgrades in VPS host servers have been completed. |
| 14MAY2010@21:35 | VPS | Replaced problematic hardware, without service interruptions. |
| 25MAR2010@20:00 | VPS | VPS host server replacement completed (failed baseboard management controller). |
| 19FEB2010@09:00 | VPS | Completed replacement of PDXVMH10 (failed power supply). |
| 07JAN2010@09:00 | Electrical | The city of Portland experienced a major substation fire and subsequent 8 hour long power outage throughout most of the downtown area on January 7th 2010. Included in the outage area was our datacenter. Although thanks to the redundant power provided via the backup battery bank and two large diesel generators, TOCICI had zero service interruptions. |
| 28DEC2009@00:05 | ALL | Whew…time to go home; just completed the installation of a few new servers, another network switch, and a backup IP-KVM. YAY for scheduled maintenance windows! |
| 09DEC2009@21:00 | VPS | The kernel panic appears unrelated to any hardware issues. We'll continue to monitor the situation, but we're convinced that the kernel panic was a non-reproducible software fluke. |
| 09DEC2009@02:55 | VPS | A kernel panic on PDXVPS10 forced a watchdog restart on . Contingency plans in effect; while the machine is back online, and all VPSes are running, we've taken the primary network interface offline, the secondary is now servicing network traffic. In addition, we're running diagnostics on the primary network port to determine if its a hardware or software quirk which caused the kernel panic. |
| 07DEC2009@21:00-23:00 | Network | Scheduled network switch replacement completed without complications. |
| 29NOV2009@10:27 | ALL | All systems consolidated and online! Thanks for the awesome data circuit Stephouse! |
| 29NOV2009@09:00-11:00 | ALL | This morning we'll be finalizing the last phases of our system consolidation project |
| 28SEPT2009@03:14 | VPS | We just completed the migration of three existing Google Health connected apps to our infrastructure. WOOT! |
| 10SEPT2009@16:49 | Network | Latency issues seem resolved - we're staying on top of this folks! |
| 05SEPT2009@13:25 | Network | Latency continues to settle back into historical norms, but we're still not fully-satisfied |
| 03SEPT2009@11:19 | Network | Our historical graphs are showing a very undesirable trend of increasing latency - looks like its time for a new bandwidth provider |
| 10AUG2009@19:00-23:59 | Network | Primary network provider is replacing their Portland/Salem long-haul cable; expect intermittent 1-5minute network interruptions throughout this evening. |
| 08AUG2009@07:03 | Network | After a brief unscheduled provider/network outage, we're back online w/ latency back to pre-August 7th trends. WOOT! |
| 07AUG2009@14:17 | Network | Latency via two back-hauls remains unusually high |
| 07AUG2009@12:19 | Network | Latency is creeping up again - nothing critical, but we're not amused. Broadcast email details forthcoming. |
| 02JUN2009@07:23 | Network | latency graphs now trending back to normally low levels |
| 01JUN2009@09:37 | Network | Crazy days ahead…latency graphs are showing an unexpected upward trend |
| 07JAN2009@16:24 | ALL | Our equipment is being migrated to the Pittock; an impressive datacenter in downtown Portland with three redundant commercial power feeds, diesel beasts providing backup power, and a very intimidating battery bank. Watch our upcoming broadcast email for more info. |
| 18DEC2008@03:00-06:00 | VoIP | VoIP equipment upgrades are going in…watch email for details. |
| 03NOV2008@23:12 | Cooling | 82F in the datacenter…we're raising hell, and looking for alternative spaces |
| 15OCT2008@08:27 | Cooling | 75F in the datacenter. Unless this is resolved soon, we're packing up our equipment and moving out. |
| 02OCT2008@14:48 | Cooling | 77F in the datacenter. Still leaning on the provider to do something about their cooling failures. |
| 17SEPT2008@16:47 | VPS | …aaaaannnnddd POP! goes the disk drive. Thank goodness for redundant hotswap equipment; emergency equipment replacement in PDXVPH07 completed w/ zero downtime |
| 17SEPT2008@16:32 | Cooling | 79F in the datacenter…aaaaannnnddd, yep, the disk drive is dead… |
| 04APR2008@07:16 | ALL | This morning we were rudely awakened to screaming phones & pagers…our colocation provider was caught in a floor-wide power failure, not once, but twice (6:27am & 6:52am). So much for promises of redundant power! We're onsite now, and it's amazing how many iPhones are around…scary…the room is full of very upset SysAdmins. Yet-again, the datacenter space is far warmer than acceptable for a datacenter. Details forthcoming via an email broadcast. |
| 27MAR2008@21:12 | Cooling | Our temperature probes are quite upset…although not nearly as upset as we are; it's nearly 84F in the datacenter |
| 13MAR2008@13:01 | Network | reverse DNS (PTR) has finally been restored. Service provider has given us a generous refund which we're now passing onto the affected customers. Watch your email for respective partial service refunds. |
| 12MAR2008@08:12 | Network | reverse DNS (PTR) is still not functioning as promised via contracts…we're very unhappy with the service provider, and making that well known. Also seeking alternative providers now. |
| 11MAR2008@08:14 | Network | Our network provider has FUBARed reverse DNS (PTR) records - working with them to resolve |
| 19FEB2008@12:05 | VPS | Just added 5TB to our storage array - yay for growth! |
| 03AUG2007@12:37 | VPS | We're adding 1TB of additional storage capacity to our infrastructure |
| 22JUL2007@23:53 | Network | Whew! Systems migrated completed just seven minutes before the deadline. Enjoy the new services folks! |
| 20JUL2007@08:15 | Network | It's time to say goodbye to a very unprofessional and frustrating hosting provider. We're growing, we demand service excellence, and we will not tolerate the sillyness of needing to call the CEO's personal cell phone for resolution of frequent and fundamental core competency failures. Details forthcoming in emails to affected customers. |
| 06FEB2006@11:19 | Network | ICMP RTT latency through two of our three multi-homed routes has skyrocketed…network provider is working to resolve |
| 30JUL2005@14:18 | ALL | Looks like our colocation provider forgot how to use copy/paste … FUBARed reverse DNS is being resolved now |
| 29JUL2005@23:47 | ALL | Systems migrations completed w/out issue. |
| 28JUL2005@14:18 | ALL | We're finally reaching “non-low-budget” status - equipment migrations will commence soon! |